Workshop Registration Details

Creating a strong cohesive team that provides a positive customer experience is crucial for any organization working with people. In Customer Success Heroes, participants will explore constructive and active listening, strategic problem-solving, and effective communication both within the team and with their customers. Individuals will begin with skill building and use real-world experience to discover how to make a positive impression in the minds of current and future customers. Each participant will create a personalized action plan for improvement by discussing customer service attitudes and setting personal goals.

Operations & Maintenance, Custodial

Office of Professional and Organizational Development

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