Workshop Registration Details

From time to time, everyone has to deal with people and situations that they may find challenging. Often times the struggle comes from controlling a personal response and instead utilizing strategies that help to defuse and resolve the situation. In this workshop, participants will learn to recognize the patterns some people use to develop concrete techniques and responses needed to deal with difficult people more effectively and productively. Short-term tactics necessary to preserve your sanity and your priorities will be practiced, as well as long-term strategies on how to create cooperation and relationships that are more
productive.

Staff

Office of Professional and Organizational Development

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