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Workshop Registration Details


442747

Customer Service for Administrative Assistants and Office Managerial Staff (San Benito CISD)

Complete Attendance not available before workshop starts.

Administrative assistants are essential leaders within our organization, often serving as the first point of contact and the backbone of campus and department operations. This learning experience will equip participants with practical tools for organization, effective communication, and problem-solving, empowering them to approach daily challenges with professionalism, confidence, and purpose. By the end of this training, participants will be able to: show positive, professional communication, Including an appropriate tone of voice, when talking with all stakeholders. Explain how office interactions affect staff moral, family engagement, ad school's reputation. Apply customer service strategies to challenging situations through scenario practice and role-play. Take the lead on school projects with clear planning coordination and follow-through. Help create and keep a welcoming school office culture, apply ethical standards, FERPA rules, and data privacy practices in daily work. Prioritize and put the workload on a calendar using Covey's "Big Rocks" approach. Use AI Copilot to write emails that are clear, polished, friendly , and courteous.

District and Campus Administrative Assistants, Secretaries, Receptionists, and Data Entry and PEIMS Clerks

$0.00

40

1

0

6

No

Other Professional Development

...There are no COOPs...

Workshop Materials

Title
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Dates, Times and Locations

Room Name Workshop Date Begin Time End Time
San Benito CISD - Administration 10/29/2026 8:30 AM 4:00 PM

Workshop Contacts

Name Type E-Mail Phone
JANETTE STANDARD Presenter jstandard@esc1.net
Edith Garcia Contact editgarcia@esc1.net (956) 213-6897
JANETTE STANDARD Contact jstandard@esc1.net
Edith Garcia Billing Contact editgarcia@esc1.net (956) 213-6897
Melissa Rios Billing Contact merios@esc1.net
VANESSA VILLESCAS Billing Contact vvillescas@esc1.net

Special Accommodations
To request an accommodation, please contact one of the following workshop contacts at least 30 business days prior to the event: