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Workshop Registration Details

294813

Incident IQ: Back to School Agent Training

Complete Attendance

Who are the agents? Any person who submits, tracks, closes, or monitors technology, maintenance, transportation, and cafeteria tickets (work orders).

Participants will learn the various topics of working tickets, bulk ticket actions, customizing your dashboard to access only information pertaining to your department, profile options, managing assets by filtering selected data, and reviewing knowledge base. This agent training will touch the surface of all agent capabilities.

Clerks, secretaries, managers, librarians, technicians, administrators

$0.00

200

1

60

3

No

CPE

$0.00

Technology1

...There are no COOPs...

Workshop Materials

Title
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Dates, Times and Locations

Room Name Workshop Date Begin Time End Time
Rio Grande City H S
Rio Grande City HS Library [Main Area] 		9/25/2023 1:00 PM 4:00 PM

Workshop Contacts

Name Type E-Mail Phone
Sanjuanita Olivares Presenter solivarez108@rgccisd.org
Marvelia Barrera Presenter mbarrera112@rgccisd.org
Erica Salinas Presenter esalinas042@rgccisd.org
Nydia Benitez Contact nbenitez107@rgccisd.org (956) 488-6000
Special Accommodations
For requests for special accommodations for this workshop, please contact one of the individuals listed above at least ten(10) business days prior to the workshop date.