How you define “service” shapes every interaction you have with your customers. If you limit your definition to an exchange of money for goods you are missing the overall point of customer service. This class will help you identify areas for improvement and provide you with a good understanding of who your customers are and what they need to be happy. You will also learn positive ways to address dissatisfied customers and create a more positive experience for everyone.
CN Summer Workshop
School Nutrition Personnel
...There are no COOPs...
Workshop Fee will be charged to those who fail to show for a workshop.
To avoid the charge, Staff Development contacts for this workshop must be notified in writing at least 3 business days prior to workshop date.
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