Back to Top

Workshop Registration Details

348921

Empathy in Action: Mastering Trauma-Informed Customer Service

Complete Attendance not available before workshop starts.

Participants will learn how to apply trauma-informed principles to providing customer service. They will also gain practical tips for showing empathy, supporting customers with past trauma, and creating a positive, inclusive experience for everyone. This is an in-district workshop for Chapel Hill ISD only.

$100.00

200

1

15

1

No

CEU
CPE

$0.00

Building Relationships, Managing Emotions, and Decision-Making Skills
Grief and Trauma-Informed Practices
Paraprofessional Training
Positive Behavior Interventions and Support (PBIS)
Positive, Safe, and Supportive School Climates

Admin Assistant/Secretary

*Employees of Region 7 ESC (FREE)
Professional School Counselor (FREE)

Workshop Materials

Title
...There are no workshop materials...

Dates, Times and Locations

Room Name Workshop Date Begin Time End Time
Chapel Hill ISD - Jackson El 3/24/2025 1:00 PM 2:00 PM

Workshop Presenter(s)

Name
DANA HARPER

Workshop Contacts

Name Type Department E-Mail Phone
Tricia Honzell
Contact thonzell@esc7.net (903) 988-6906

Workshop Liaison(s)

Name Email
Special Accommodations
For requests for special accommodations for this workshop, please contact one of the individuals listed above at least ten(10) business days prior to the workshop date.